Every Carter & Lewis mattress is handmade in Liversedge, West Yorkshire, by skilled craftsmen who use time-honoured techniques and premium materials.

Yes, Carter & Lewis delivers artisan mattresses nationwide throughout the United Kingdom and Northern Ireland, directly from our Yorkshire workshop to your home.

Because each Carter & Lewis mattress is made to order, delivery typically takes 2–4 weeks. We’ll update you at every stage and confirm your delivery date once your mattress is ready.

We offer free standard delivery across mainland UK for orders above £150. A small surcharge may apply for Northern Ireland and certain remote locations.

Yes, we provide an optional mattress removal and recycling service at checkout, making it easier to replace your old bed sustainably.

Our mattresses are individually handcrafted in Yorkshire using natural fillings, high-quality fabrics, and traditional techniques. This ensures a durable, breathable, and comfortable sleep surface, unlike mass-produced mattresses.

We offer a variety of comfort levels, from soft to extra firm. Each product page includes firmness guidance, and our team can advise on the best handmade mattress for your sleeping style.

Yes, all our mattresses come with a 5-year guarantee against manufacturing defects, giving you complete confidence in your purchase.

Some Carter & Lewis mattresses are double-sided and should be turned and rotated regularly, while others are single-sided and only need rotating. Care instructions are included with each mattress.

If you are returning an unsuitable item for a refund we will refund the cost of the item only and not the original delivery cost.Should you be returning a faulty item for a refund we will refund both the original shipping costs and the return delivery costs.

We don’t currently have a showroom, but our artisan mattresses are sold exclusively online with full product details, customer reviews, and firmness ratings to help you choose with confidence.

Yes, Carter & Lewis offers flexible finance and monthly payment paypal plans, so you can spread the cost of your handmade mattress.

You have 14 days to return your Carter & Lewis mattress if unused and in its original packaging. Please note that custom sizes and made-to-measure mattresses are non-refundable.